Subscriptions

Last updated: September 27, 2026

Subscribe & save

When you select a subscription option and complete checkout, you are enrolling in an automatically renewing product subscription. Your first order is charged when you check out. After that, Pet Nugget will create and charge a new order on the delivery schedule you chose (every 60, 120, or 180 days) until you skip, pause, change, or cancel the subscription.

There is no enrollment fee, prepaid commitment, or minimum number of orders. Standard shipping is free on subscription orders.

Recurring charges

By enrolling, you expressly authorize Pet Nugget and its payment providers to charge the payment method saved to your subscription for each recurring order, including applicable taxes and any amount disclosed before purchase. The subscription discount is 15% off the then-current one-time jar price for 60-day deliveries, 25% for 120-day deliveries, and 33% for 180-day deliveries, unless a different promotion is clearly disclosed at enrollment. A promotional code applied to a first subscription payment does not carry into renewals.

Prices, taxes, product availability, and benefits may change prospectively. We will provide notice of material changes when required by law. Your next scheduled order date and expected charge are available in your subscription account.

Quantity and delivery schedule

The quantity selected at enrollment is based on your dog's weight (30 lb and under, 31 to 60 lb, 61 to 90 lb, or over 90 lb) and your delivery schedule, so that whole jars cover the period between deliveries. Each subscription order renews every 60, 120, or 180 days as selected unless you change the cadence in your subscription account.

Shipment and delivery dates are estimates. Carrier delays do not change the date an order was processed or charged.

Managing your subscription

You can use your customer account or subscription-management portal to view upcoming orders and, where available, skip or reschedule a shipment, pause deliveries, change quantity or cadence, update your shipping address or payment method, or cancel.

You may also request help by emailing hello@petnugget.com. Include the email address associated with your subscription and allow enough time for us to act before the next order processes.

Cancellation

You may cancel at any time without a cancellation fee. Cancellation stops future renewals; it does not automatically cancel or refund an order that has already been processed. To avoid the next charge, complete your cancellation before the next scheduled order is processed. A cancellation is effective when confirmed in your account or by Pet Nugget.

Payment failures

If a recurring payment fails, our subscription or payment provider may retry the charge and ask you to update your payment method. We may pause or cancel the subscription if payment cannot be completed. We will not ship a recurring order until payment is authorized.

Returns, refunds, and delivery issues

Subscription orders are covered by our Return and refund policy, including the 90-day satisfaction guarantee and 90-day return and exchange window. Shipping, delivery, address changes, and lost or damaged packages are governed by our Shipping policy.

Changes or discontinuation

We may change or discontinue the subscription program, product availability, discount, or benefits on a prospective basis. Where required, we will notify active subscribers before a material change takes effect. You may cancel if you do not accept a change.

Contact

Questions or cancellation help: hello@petnugget.com.

These Subscription terms supplement the Pet Nugget Terms of service. If they conflict regarding a subscription, these Subscription terms control to the extent of the conflict. Nothing here limits non-waivable rights under applicable law.